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Returns & Exchanges
At Voltz Toys, we want you to be completely satisfied with your purchase. If your new fashion items don't fit or meet your expectations, you can return or exchange them within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Prepare the Package
Securely pack the items in their original packaging with all tags attached, ensuring the garments are unworn and unwashed.
3
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your return package.
4
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing